Communicating with Helpline Reporters
.png?width=465&height=465&name=Freebies%20Hub%20Page%20-%20Communicating%20with%20helpline%20callers%20(stacked).png "Freebies Hub Page - Communicating with helpline callers (stacked)")
Keep reporters in the loop with these 10 email templates for every step of a helpline case.
We've got you covered from initial contact to case closure, with options for both named and anonymous reporters. Plus, you'll get pro tips on building trust and rapport throughout the process!
💡 For a ton more templates to help you navigate even the trickiest helpline reports that come your way, bookmark this blog post!